LudoLog respects intellectual property rights and provides a process for reporting allegedly unlawful or infringing content.
This policy explains how copyright complaints and other notices about allegedly illegal content can be submitted, how LudoLog may respond, and what options affected users may have.
This policy complements our Terms of Service and Community Guidelines. If there is a conflict, the Terms of Service control.
1. Scope
This policy applies to notices concerning content available through LudoLog, including in particular:
- community-created achievements;
- achievement descriptions;
- comments or other user-submitted text;
- public profile content;
- other publicly visible user-generated content.
This policy is especially relevant for notices concerning:
- copyright infringement;
- unauthorized use of protected text or materials;
- false claims of official status;
- other allegedly unlawful content.
2. What users may not upload
Users may not upload, publish, or submit content that infringes third-party rights.
This includes, in particular:
- copied rulebook text;
- copied card text;
- copied scenario text;
- copied publisher descriptions;
- artwork, icons, logos, or other protected graphic materials;
- screenshots or scans that the user is not authorized to use.
Users may refer to game mechanics, official achievements, or gameplay situations, but should describe them in their own words unless they have permission to reproduce the original material.
3. How to submit a notice
If you believe that content on LudoLog infringes your copyright or is otherwise unlawful, you may send a notice to:
Email: support.ludolog@proton.me
Where available, you may also use the reporting tools provided within the Service.
To help us review the matter efficiently, your notice should include:
1. your full name and contact information;
2. identification of the content in question, including a URL or other precise location;
3. a description of why you believe the content is unlawful or infringing;
4. if applicable, identification of the copyrighted work or other protected material concerned;
5. where relevant, an explanation of your relationship to the rights holder (for example: rights holder, authorized representative, publisher, or other affected party);
6. a statement that the information in your notice is accurate to the best of your knowledge.
Please provide enough detail for us to locate and assess the content.
4. Review process
After receiving a notice, LudoLog may:
- acknowledge receipt;
- review the reported content;
- request additional information where necessary;
- temporarily restrict visibility while the matter is reviewed;
- remove or disable access to the content;
- reject the notice if it is incomplete, unsupported, abusive, or clearly unfounded;
- take additional proportionate action where necessary.
We assess notices in good faith and on the basis of the information reasonably available to us.
Submitting a notice does not automatically mean that content will be removed.
5. Possible actions
Where appropriate, LudoLog may take one or more of the following actions:
- remove the content;
- restrict access or visibility;
- request clarification or editing from the user;
- anonymize or relabel content;
- remove copied or infringing portions;
- suspend related features;
- suspend or delete an account in serious or repeated cases;
- preserve evidence where reasonably necessary for legal, security, or abuse-prevention purposes.
6. Information to the affected user
Where LudoLog removes content, restricts access, or takes other material action in response to a notice, we may inform the affected user of the essential reasons for the decision, unless we are legally prevented from doing so or where doing so would create a security or abuse risk.
That notice may include:
- the type of action taken;
- the content affected;
- the general reason for the action;
- whether a review or response option is available.
7. Responses and counter-statements
If your content is affected by a notice and you believe this was incorrect, you may contact us and explain why.
Please include:
- identification of the affected content;
- the reason you believe the notice or decision was incorrect;
- any supporting context or rights information.
LudoLog may review the matter again and may confirm, modify, or reverse the original action.
LudoLog is not required to restore content where continued availability would create legal risk or where the notice appears well-founded.
8. Repeat infringement and abuse
LudoLog may take proportionate action against users who repeatedly submit infringing or unlawful content.
LudoLog may also take proportionate action against persons who repeatedly submit manifestly unfounded, abusive, fraudulent, or bad-faith notices.
9. No legal determination by LudoLog
LudoLog is not a court and does not make binding legal determinations.
Our review is intended to make reasonable platform-level decisions based on the information available, applicable law, platform rules, and risk assessment.
Parties remain free to pursue legal remedies through the appropriate channels.
10. Preservation of records
LudoLog may retain notices, related communications, moderation records, and relevant technical or evidentiary information for a limited period where reasonably necessary to:
- comply with legal obligations;
- document moderation decisions;
- prevent abuse;
- establish, exercise, or defend legal claims.
11. Special note for rights holders and publishers
If you are a rights holder, publisher, or authorized representative and believe that official game material has been copied into LudoLog, please contact us using the notice process above.
Clear, specific, and well-supported notices help us act more quickly and accurately.
12. Related policies
Please also see: